Willowbrook Mall FAQs
GENERAL INFORMATION
Monday–Thursday: 11AM–8PM Friday–Saturday: 11AM–9PM Sunday: 12PM–6PM
281.890.8001
2000 Willowbrook Mall, Houston, TX 77070
Located at State Highway 249 and FM 1960
We are in Houston Texas.
Doors are unlocked 2 hours before the mall opens for mall walkers.
Contact the individual stores, visit our website at www.shopwillowbrookmall.com/en.html, or call 281.890.4311.
Only service animals are permitted.
Yes. What is the parental guidance policy at Willowbrook Mall?
What is the smoking policy at Willowbrook Mall? No smoking.
No.
Yes, Gift Cards let your friends, colleagues and loved ones shop where and how they want. Whether it’s at one store or several, the choice is up to them. It’s a perfect gift that’s never sold out. Visit https://www.buyggpgiftcards.com/ to purchase and see complete details.
RESTROOMS & LOUNGES
The food court and near Nordstrom Rack
The food court restrooms
No.
In the food court. In center court.
SERVICES
Yes, the Children’s Play Area is located near Old Navy.
Play Area.
No
No
No
No
No
No
Yes. Located near the Family Restrooms and in the Macy’s wing.
Gift Wrapping at the holiday only.
Yes. Outside the food court entrance by Dick’s Sporting Goods.
Not designated.
No
Contact Security at 281.890.4311 and they will help you look for your vehicle.
Towed if left over night.
No
No
STORES & DINING OPTIONS
Bar Louie located near Nordstrom Rack
No
PARKING & VALET
Parking is free.
Yes, there is plenty of free parking.
No
Yes, charging stations are available at all the entrances.
No.
SECURITY
281.890.4311, located in back of house (not open for customers to visit)
Call 281.890.4311 for lost and found. (Security handles back of house. They will meet customers.)
Yes, Call 281,890.4311.
No, contact our Security at 281.890.4311 for assistance.
Contact Security at 281.890.4311.
AMENITIES
Yes, contact security at 281.890.4311.
Yes, strollers are available to rent at entrance 1 (Old Navy), entrance 2 (Xfinity/Forever 21), and entrance 3 (between the two Macy’s stores).
None
Yes, located in center court by H&M and Forever 21.
One is located in the food court. One is located in the Macy’s court.
No.
No.